If you need to change the bank account used each payment cycle, you can add a new bank account from your Bank Accounts page. After the account information has been added, the bank account will be verified by our Account Management team. You then need to authorize the account before it can be used to make payments in Divvy.

All automatic payments pull from the bank account you have set as your primary payment account. Any manual payments made through the Divvy payment portal will allow you to select the bank account you would like the payment to pull from.

Note: New bank accounts must be verified by our Account Management team. Verification may take 2-3 business days.

Add Bank Account

  1. In the Divvy Navigation Menu, click the Settings link. The Bank accounts page displays by default.

  2. Click the Start Adding a Bank button.

  3. Complete the information that displays in the form. You need to provide your bank account’s routing number, account number, and an attachment of a bank statement, voided check, or verification letter.

  4. Your bank account addition will be reviewed and verified by our Account Management team. It may take 2-3 business days for your new bank account information to display in Divvy.

Authorize Bank Account

After your account has been added to Divvy, you need to authorize the account. To authorize the account, click the name of the account and click the Authorize Now button.

Agree to Authorization

To agree to the ACH Agreement, click the checkbox [1]. To complete the authorization, click the Agree and Finish button [2].

Set Primary Account

All automatic payments pull from the account you have set as your primary payment account. To set a primary account, click the name of the account and click the Set As Primary Account button.

Remove Bank Account

If you need to remove your previous bank account, you can remove an account from the Bank accounts page.

To remove an account, click the name of the account and click the Remove icon.

Notes:

  • You cannot delete the primary bank account.

  • Deleting a bank account will not affect any pending payments with that account. Those payments will still be linked to the account with which they were originally initiated.


    If this didn't answer your question, check out our FAQ section for more commonly asked questions.

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