For security and fraud prevention measures, physical cards are "blocked" after four consecutive declines. 

When a physical card is in a blocked state, transactions will continue to be declined with the reason "Card is Blocked" until it has been unblocked by the cardholder or an admin on the account. 

The decline transaction details indicate the reason for the initial decline so that it can be addressed before attempting additional transactions. Please review pending and cleared transactions as well as declined transactions to verify that the activity on the card was legitimate before unblocking your card. 

If the transaction activity is indicative that the card has been compromised, please reach out to us as soon as possible as to prevent liability for any fraudulent transactions. When you reach out to us we will help with reporting the activity and getting a replacement card ordered.

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