Rewards redemption is a simple and easy process on both our web and mobile app. Follow the steps below to learn how to redeem your Divvy rewards.

Learn more about Divvy Rewards or view specific instructions for travel reward redemption.

Notes:

  • You can only redeem points if you have earned at least 5,000 points.

  • Your rewards multipliers are based on your billing cycle.

  • To be eligible to redeem Divvy Rewards, you must be an active customer for at least 12 months.

  • To retain your earned rewards in a given month, you must spend at least 30% of your credit line for that month.


Web

jump to Mobile steps

  1. In the Navigation Menu, click the Dashboard link.

Open Dashboard

2. View the Rewards section of the Dashboard [1]. This section displays the total amount of accrued rewards points for your account [2].

To open the Rewards calculator and calculate the dollar value of your rewards points, click the Calculate dollar value link [3]. You can also view details of your last rewards redemption or pending redemptions [4].

To learn more about Divvy Rewards, click the How rewards work link [5].

Note: You may need to scroll down the Dashboard page to view the Rewards section.

View Rewards on Dashboard

3. To redeem your rewards, click the Redeem button.

Note: If the Redeem button is not available, you may have under 5,000 points, you haven't been a Divvy customer for at least a year, or your account could be past due.

Redeem Rewards

4. In the Rewards page, you can view the amount of points you currently have [1]. To open the Rewards calculator, click the Calculate dollar value link [2].

5. Then select the redemption method you want to use. You can redeem your rewards for cash back [3], statement credit [4], gift cards [5], or travel rewards [6]. Each redemption option displays its associated dollar amount that can be redeemed [7]. Learn more about redemption methods.

Select Redemption Method

6. You can view the total dollar and point amount you have available to redeem [1]. In the Amount to Redeem field, enter the dollar amount you would like to redeem [2]. You must enter an amount that equates to at least 5,000 points. To redeem all available points, click the Redeem all link [3].

7. If your redemption method requires a reimbursement, you can select how that reimbursement is fulfilled in the Fulfillment Method section. You can select ACH [4], statement credit [5], or mailed check [6].

The Redeem section displays the total dollar and point amount you have chosen to redeem [7]. To redeem the points, click the Redeem button [8].

8. Review the details of your rewards redemption [1].

9. To confirm your rewards redemption, click the Redeem button [2]. You cannot make any changes to your request once it has been confirmed.

Confirm Redemption

Mobile

  1. In the Navigation Menu, click the More link.

More Link

2. Click the Rewards link.

Open Rewards

3. View the point amount that you have currently earned [1] and details about the last time you redeemed points [2]. To open the Rewards calculator, click the Calculate dollar value link [3].

View Rewards

4. Select the redemption method you want to use. You can redeem your rewards for statement credit [1], cash back [2], gift cards [3], or travel rewards [4]. Each redemption option displays its associated dollar amount that can be redeemed [5]. Learn more about redemption methods.

Select Redemption Method - Mobile

5. You can view the total dollar and point amount you have available to redeem [1]. In the Amount to Redeem field, enter the dollar amount you would like to redeem [2]. The equivalent point dollar for the dollar amount also displays [3]. You must enter an amount that equates to at least 5,000 points.

6. If your redemption method requires a reimbursement, you can select how that reimbursement is fulfilled in the Fulfillment Method section [4]. You can select ACH, statement credit, or mailed check.

7. To redeem the points, tap the Redeem button [5]. Then confirm your selection.

8. Review the details of your rewards redemption [1].

9. To confirm your rewards redemption, tap the Redeem button [2]. You cannot make any changes to your request once it has been confirmed.

Confirm Redemption - Mobile
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