We have created some email templates for you to copy/paste and send to your spenders/employees to prepare them for the Visa Activation.
Email 1 - 2 Weeks from Activation
Subject: Your Divvy card is getting an upgrade—with Visa
Hi there,
The Divvy card experience is about to get even better. Your company is now using Divvy Visa® Business cards, which allow you to:
Shop at your favorite places: You can spend anywhere Visa is accepted, including popular merchants like Costco.
Checkout faster with contactless payment: Pay faster and more safely with tap-to-pay, Google Pay and Apple Pay.
Enjoy a sleek, new physical card: Your physical Divvy card is about to get an upgrade, complete with even easier-to-read card numbers.
A few things to know:
Soon, you’ll get a new Divvy card in the mail. Be on the lookout for a black envelope.
You’ll need to start using the new Divvy Visa® Business card rather than your Divvy Mastercard. This means updating any virtual cards from within Divvy.
At a certain point, your Divvy Mastercard cards (both physical and virtual cards) will expire. So make sure you update your virtual cards and activate your new physical card.
If you’d like a quick reference sheet on what to do, check out this guide.
If you have questions, please reply to this email.
Email 2 - Week of Activation
Subject: It’s here! Your new Divvy Visa card is on its way.
Hi there,
We’re upgrading your Divvy card experience! Starting today, you can spend on your Divvy Visa® Business virtual cards—and your new physical card is already on its way!
A few things to know:
Soon, you’ll get a new Divvy card in the mail. Be on the lookout for a black envelope.
You’ll need to start using the new Divvy Visa card rather than your Divvy Mastercard. This means updating any virtual cards from within Divvy.
At a certain point, your Divvy Mastercard cards (both physical and virtual cards) will expire. So make sure you update your virtual cards and activate your new physical card.
If you have questions, please reach out to your administrator.
Email 3 - Week after Activation (Mastercards should't be working at this point)
Subject: Heads up: Your Divvy Mastercards will no longer work this week
Hi there,
Your company is now spending even smarter with Divvy Visa® Business cards. This week, your Divvy cards backed by Mastercard will expire—both physical and virtual cards.
Before this happens, please make sure:
All subscriptions and vendors are updated with new Divvy Visa® Business card numbers.
You have your new Divvy card in hand. If you haven’t received it yet, please click here.
If you have questions or feedback, please contact your administrator.