Cards

Activating, ordering, replacing, freezing, unblocking cards in Divvy.

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23 articles in this collection
Written by Gentry Davies, Bella Harrington, Jade Frampton and 2 others

Admins & Budget Owners

How do I activate a user's Divvy card as an admin?

Learn how to activate a card remotely for a card holder. Note: This feature is only available for admins.

Written by Jade Frampton
Updated over a week ago

How do I create a virtual vendor card in Divvy?

Learn how admins and budget owners can create virtual vendor cards in Divvy.

Written by Cody Titmus
Updated over a week ago

How do I view the details of a Divvy card as an admin?

Learn how to find the details of a physical or virtual card in Divvy.

Written by Cody Titmus
Updated over a week ago

How do I spend money as a budget owner?

Wondering how to send yourself money?

Written by Bella Harrington
Updated over a week ago

Physical Cards

How do I order and check the shipping status of a physical card?

Learn how to order and check the status of physical Divvy cards for employees.

Written by Jade Frampton
Updated over a week ago

How long will it take for my Divvy physical card to arrive?

Now that you have a Divvy account, you'll need a card to begin spending.

Written by Gentry Davies
Updated over a week ago

How do I activate a physical card in Divvy?

Steps to activate your physical card on the web or mobile app

Written by Bella Harrington
Updated over a week ago

How do I get a replacement Divvy card?

Replace your physical card

Written by Bella Harrington
Updated over a week ago

Why is my Divvy card blocked?

Understand why your physical card is blocked and what you should do

Written by Gentry Davies
Updated over a week ago

How do I unblock my Divvy card?

Unblocking a physical card after four consecutive declines is quick and easy.

Written by Bella Harrington
Updated over a week ago

Spending Basics

Quick Start to Spending with Divvy

Activate your physical card and start spending with Divvy

Written by Bella Harrington
Updated over a week ago

Where can I spend money with Divvy?

Written by Bella Harrington
Updated over a week ago

Do I run my Divvy card as debit or credit?

Written by Gentry Davies
Updated over a week ago

Why did my Divvy card get declined?

Learn where to find a list of your declined transactions and what each decline reason means.

Written by Bella Harrington
Updated over a week ago

What should I do when suspicious activity is detected on my Divvy card?

Cardholders will receive a mobile notification from Divvy if we notice any suspicious activity on the spender’s card.

Written by Jade Frampton
Updated over a week ago

How do I freeze a card in Divvy?

Learn about freezing physical or virtual cards in Divvy

Written by Bella Harrington
Updated over a week ago

How do returns and refunds work with my Divvy card?

How to find a return or refund within Divvy

Written by Gentry Davies
Updated over a week ago

What is 3-D Secure?

Learn about 3-D Secure and what you should do if you are asked to verify a transaction.

Written by Cody Titmus
Updated over a week ago

Virtual Cards

Virtual Cards Overview

A basic overview of virtual cards and how to use them in Divvy

Written by Bella Harrington
Updated over a week ago

New Virtual Card Changes - February 2022

We recently made some updates to virtual cards. Here are the details.

Written by Ethan Annis
Updated over a week ago

How do I create a virtual card in Divvy as a budget member?

Steps for budget members to follow to create a Divvy virtual card on web and mobile.

Written by Cody Titmus
Updated over a week ago

What should I do when my Divvy virtual card is about to expire?

Here's everything you need to know for when your virtual card is about to expire.

Written by Jade Frampton
Updated over a week ago

How do I delete a virtual card in Divvy?

Learn how to delete a virtual card from the web or the Divvy mobile app.

Written by Cody Titmus
Updated over a week ago