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Cards
Activating, ordering, replacing, freezing, unblocking cards in Divvy.
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+2
23 articles in this collection
Written by
Gentry Davies,
Bella Harrington,
Jade Frampton
and 2 others
Admins & Budget Owners
How do I activate a user's Divvy card as an admin?
Learn how to activate a card remotely for a card holder. Note: This feature is only available for admins.
Written by
Jade Frampton
Updated over a week ago
How do I create a virtual vendor card in Divvy?
Learn how admins and budget owners can create virtual vendor cards in Divvy.
Written by
Cody Titmus
Updated over a week ago
How do I view the details of a Divvy card as an admin?
Learn how to find the details of a physical or virtual card in Divvy.
Written by
Cody Titmus
Updated over a week ago
How do I spend money as a budget owner?
Wondering how to send yourself money?
Written by
Bella Harrington
Updated over a week ago
Physical Cards
How do I order and check the shipping status of a physical card?
Learn how to order and check the status of physical Divvy cards for employees.
Written by
Jade Frampton
Updated over a week ago
How long will it take for my Divvy physical card to arrive?
Now that you have a Divvy account, you'll need a card to begin spending.
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Written by
Gentry Davies
Updated over a week ago
How do I activate a physical card in Divvy?
Steps to activate your physical card on the web or mobile app
Written by
Bella Harrington
Updated over a week ago
How do I get a replacement Divvy card?
Replace your physical card
Written by
Bella Harrington
Updated over a week ago
Why is my Divvy card blocked?
Understand why your physical card is blocked and what you should do
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Written by
Gentry Davies
Updated over a week ago
How do I unblock my Divvy card?
Unblocking a physical card after four consecutive declines is quick and easy.
Written by
Bella Harrington
Updated over a week ago
Spending Basics
Quick Start to Spending with Divvy
Activate your physical card and start spending with Divvy
Written by
Bella Harrington
Updated over a week ago
Where can I spend money with Divvy?
Written by
Bella Harrington
Updated over a week ago
Do I run my Divvy card as debit or credit?
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Written by
Gentry Davies
Updated over a week ago
Why did my Divvy card get declined?
Learn where to find a list of your declined transactions and what each decline reason means.
Written by
Bella Harrington
Updated over a week ago
What should I do when suspicious activity is detected on my Divvy card?
Cardholders will receive a mobile notification from Divvy if we notice any suspicious activity on the spender’s card.
Written by
Jade Frampton
Updated over a week ago
How do I freeze a card in Divvy?
Learn about freezing physical or virtual cards in Divvy
Written by
Bella Harrington
Updated over a week ago
How do returns and refunds work with my Divvy card?
How to find a return or refund within Divvy
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Written by
Gentry Davies
Updated over a week ago
What is 3-D Secure?
Learn about 3-D Secure and what you should do if you are asked to verify a transaction.
Written by
Cody Titmus
Updated over a week ago
Virtual Cards
Virtual Cards Overview
A basic overview of virtual cards and how to use them in Divvy
Written by
Bella Harrington
Updated over a week ago
New Virtual Card Changes - February 2022
We recently made some updates to virtual cards. Here are the details.
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Written by
Ethan Annis
Updated over a week ago
How do I create a virtual card in Divvy as a budget member?
Steps for budget members to follow to create a Divvy virtual card on web and mobile.
Written by
Cody Titmus
Updated over a week ago
What should I do when my Divvy virtual card is about to expire?
Here's everything you need to know for when your virtual card is about to expire.
Written by
Jade Frampton
Updated over a week ago
How do I delete a virtual card in Divvy?
Learn how to delete a virtual card from the web or the Divvy mobile app.
Written by
Cody Titmus
Updated over a week ago